You have questions, and we have answers. Buying a hot tub doesn’t qualify as just “any old purchase.” You’re literally investing in your home, your family, yourself. That’s why we created this frequently asked questions (FAQ) page.
If you can’t find the answer to your question, please call our main customer service line at 800-309-1744 and we’ll be happy to address your query.
Q: Will I have to spend endless hours in “maintenance mode?”
A: Arctic Spas is proud to sell the world’s most durable hot tub, and we’re also known for unmatched reliability, too. Smart design features like our FreeHeat insulation system enables other components like pumps and motors to work smarter, not harder, thus ensuring lasting value. Plus, with optional add-on features like our Spa Boy remote maintenance and monitoring system, many functions are literally at your fingertips. One reason why Arctic Spas are so popular is because owners love the minimal amount of maintenance required.
Q: What about pre-owned hot tubs? Does Arctic Spas sell only new manufactured hot tubs and spas?
A: Our pre-owned and used hot tubs offer the dual benefit of drastically reduced prices with outstanding quality. We have plenty of top-quality used hot tubs on sale, some for less than $1,000. When you purchase a pre-owned hot tub from Arctic Spas, you’re assured of the best possible quality, legendary weather-ready performance and the support of our attentive, responsive customer service. For more information, check out our Cheap Hot Tubs & Used Hot Tubs page.
Q: Do Arctic Spas hot tubs offer any health benefits?
A: Based on mounting scientific data, it appears so. Regular use of hot tubs, swim spas and portable spas – all of which are included in the Arctic Spas inventory – show promising benefits for a variety of illnesses, injuries and ailments, including:
- Back pain
- Blood pressure
- Muscle pain
- And more
You should always consult with your physician before engaging in any form of hydrotherapy, including hot tub use. But from our vantage point, consistent hot tub use appears to be an ideal complement for anyone looking to improve their health.
Q: What is Spa Boy?
A: The most advanced automated water care system you’ll find anywhere. With full smartphone functionality, Spa Boy allows Arctic Spas owners to enjoy 24/7 monitoring of their tub’s internal water conditions. Smart built-in alerts instantly communicate Ph levels, temperature settings, water jet malfunctions and more. For more information, check out our comprehensive Spa Boy content, with an informative video and more.
Q: I need to accessorize my hot tub. Can Arctic Spas help?
A: Our gazebos, grillhouses, and other accessories allow you to customize and personalize your Arctic Spas hot tub or swim spa as you see fit. Best of all, our add-ons are designed with the same attention to detail and all-weather durability that our regular hot tubs are known for!
Q: Are Arctic Spas hot tubs really the toughest brand around?
A: Yes. We’re confident that no other brand offers the weather-resistant characteristics, lasting value and minimal maintenance requirements that Arctic Spa provides.
Q: Arctic Spas are the best hot tub for cold weather? Prove it.
A: Well, that’s not really a question, but we’ll address it anyway. Arctic Kingdom, a travel and adventure exploration company based up in Nunavut Territory, northern Canada, uses one of our hot tubs in the region’s sub-zero climate.
Q: So how much will it cost for an Arctic Spas hot tub or swim spa?
A: It depends on a host of factors (size, optional features, etc.), but for a customized assessment of your pricing needs, please visit our pricing page.
Q: Does Arctic Spas have any special offers or promotions?
A: You bet. Just visit our Special Offers for seasonal incentives, new product introductory pricing and much more. We’re always updating our offers and specials, so check back often! To give you just one example, our popular Fall into Savings event gives you the chance to purchase select Arctic Spas hot tubs and spas at exclusive, affordable prices.
Common FAQs about Hot Tubs
Thanks for visiting Arctic Spas. Our goal is to help you find the most reliable, best-built hot tub or swim spa available anywhere. For any additional questions you have about our swim spas or hot tubs, you can call us at 800-309-1744, review our latest brochure or visit your local Arctic Spas store.