1.16 Caring for your Spa Boy System

1.16 Caring for your Spa Boy System

Spa Boy Maintenance

Question 1 How do I Replace the Spa Boy Output Electrode?

The Spa Boy Output Electrode should be replaced every 12 months. Doing this ensures Sanitizer will be produced and sanitizer
remains in the required range.

The Spa Boy Output Electrode can be replaced without draining the spas water providing these steps are followed.

Steps:
• Turn the breaker off to isolate power to your Spa.
• Unscrew the Spa Boy Niche out of its housing.
• Raise the Niche completely out of the spas water and dry off any water on the Niche and Electrode.
• To help prevent galvanic corrosion, it is critical to ensure that spa water does not come into contact with the Spa Boy Electrode. Electrical Pin or female matting connection located on the Spa Boy Niche when disconnecting the Niche from the Spa Boy Electrode.
* Keep them high and keep them dry, when replacing the Spa Boy Output Electrode!
• With a small Phillips screwdriver unscrew the set screw that secures the Spa Boy Output Electrode to the Niche.
• Remove the Spa Boy Output Electrode from the Niche by Unscrewing the Electrode anticlockwise and ensure the small O-ring has not dislodged from the Electrode and remained behind inside the Niche.
• Ensure the new Electrode has the small O-ring correctly seated into the groove that is positioned around the electrical pin.
• Inspect the male electrical connection plug in the Niche to ensure it is not corroded. If corroded the dealer will need to be contacted as the Spa Boy Niche Assembly will require replacement.
• Apply Dielectric Grease to the electrical pin on the new Spa Boy Electrode.
• Insert the Spa Boy Electrode back into the Niche and turning clockwise screw the Electrode into the Niche until tight and the locating hole has aligned (approximately 4 revolutions).
• Insert the set screw into the Electrode and using a Phillips screwdriver tighten the set screw.
• Tuck the wiring loom back into the Housing.
• Screw the Niche back into its Housing ensuring the Electrode points upwards when tight. This ensures maximum output from the Electrode.
• Turn the breaker back on to repower your spa.

Question 2 How do I Replace the Spa Boy Output Electrode?
The Spa Boy Sensor must never be permitted to freeze and must always remain in contact with water. If the Sensor freezes or is not left in contact with water at all times the sensor will fail and will require replacement!

Spa Boy Maintenance

Question 3 How do I Care for the Spa Boy Sensor when Draining the Spas Water?

As the Spa Boy Sensor must always remain in contact with water, when the spas water is being drained the Spa Boy Sensor Housing must be sealed before the water is drained.

The Spa Boy Sensor Housing is usually located in the foot well or other area of the spa that is not in the way of bathers or impacted by water turbulence from jets. The Spa Boy Housing has a Grate screwed into the front of the Housing.

Steps for caring for your Spa Boy Sensor when draining the spas water:
• Obtain the Spa Boy Housing Plug provided with the Spa.
• Check to ensure the Housing Plug has an O-ring in place.
• Turn the breaker off to isolate power to your Spa.
• Turning anticlockwise, unscrew the Grate located on the front of the Spa Boy Sensor Housing.
• Screw the Spa Boy Housing Plug provided with your spa into the front of the Spa Boy Sensor Housing. This will seal the water that is in the Housing and prevent the water in the Housing from draining when you drain your spas water.

Warning: The Spa Boy Sensor must never be permitted to freeze and must always remain in contact with water. If the Sensor freezes or is not left in contact with water at all times the sensor will fail and will require replacement!
• You can now drain your spas water.
• When refilling your spa with water, leave the Spa Boy Sensor Plug secured in place until the water line is higher than the Spa Boy Housing.
• The Spa Boy Housing Plug can now be unscrewed from the Housing and the Housing Grate can be screwed back into the Housing.
• Once the water level has been reached you can turn the breaker back on to repower your spa.

1.16 Caring for your Spa Boy System

Spa Boy Questions

Question 1
Does adding salt to the spas water impact pH?

Yes adding salt to the spas water will increase the pH level.

The chlorine that is produced by a salt chlorinator plays a role in the water chemistry of a salt spa. Salt is sodium chloride. When an electric charge is passed through salt water, the sodium chloride is turned into sodium hypochlorite. This is the same kind of chlorine that is sold by the gallon as liquid chlorine. The most important feature of sodium hypochlorite is a high pH. When the salt chlorinator produces chlorine, it raises the pH of the spas water. Strive to achieve a Low pH level 7.2. pH must not exceed 7.6.

Question 2
What do I do if my ORP Reading is below the Optimum Range?

If Spa Boy reflects that the ORP is below the Optimum Range of 545 – 550 mV you must first consider that water chemistry may
have been affected by recent bather load and spa usage, at times the ORP value will overshoot or undershoot the Optimum Range.

If the Spa Boy Dashboard on My Arctic Spa reflects that the ORP is below 545 mV do the following:

Check Spa Boy Dashboard through My Arctic Spa to see if the Dashboard reflects sanitizing YES, if yes Spa Boy is currently producing sanitizer. Re-check ORP in a few hours to confirm ORP is increasing.

If Dashboard reflects Sanitizing NO:
Trip the spas breaker to isolate the power to the spa and then turn the breaker back on to repower the spa.

Check Spa Boy Dashboard through My Arctic Spa to see if the Dashboard reflects sanitizing YES, if yes Spa Boy is currently producing sanitizer. Re-check ORP in a few hours to confirm ORP is increasing.

If Dashboard reflects Sanitizing NO: Contact your Arctic Spas Dealer who will request a Master Technician to log onto your spa to determine the possible cause, such as depleted Spa Boy Output Electrode, Poisoned Spa Boy Sensor or corroded Spa Boy Output Electrode electrical connections.

Question 3
If the Spa Boy System is not working, what should I do if I need to add Arctic Pure BOOST or other sanitizer to the spas water?

Adding any type of chlorine sanitizer directly to the spas water will poison the Spa Boys Sensor Probe which will cause inaccurate ORP and pH readings to be sent to My Arctic Spa and registered with My Arctic Spa.

Before adding chlorine sanitizer to the spas water, protect the Spa Boy Sensor Probe from becoming poisoned by Obtain the Spa

Boy Housing Plug provided with the Spa.

Check to ensure the Housing Plug has an O-ring in place.

Turning anticlockwise, unscrew the Grate located on the front of the Spa Boy Sensor Housing.

Screw the Spa Boy Housing Plug provided with your spa into the front of the Spa Boy Sensor Housing. This will seal the water that is in the Housing and prevent the Spa Boy Sensor Probe from becoming poisoned from adding sanitizer to the spas water.

You can now add the sanitizer.

After adding the sanitizer to the spas water, ensure the Spa Boy Housing Plug remains in place for three days. Once three days have past, the Spa Boy Housing Plug can be unscrewed from the Housing and the Housing Grate can be screwed back into the Housing.

1.16 Caring for your Spa Boy System

Spa Boy Questions

Question 4
Is it permitted to add Arctic Pure Refresh directly to the spas water?

There should be no need to add Arctic Pure Refresh to your spas water.

Arctic Pure Refresh has little effect on the Spa Boy Sensor Probe

Question 5
How do I help prevent impedance increase at the Spa Boy Electrode?

Maintain the pH level within the target range 7.2 pH – 7.6 pH.

As salt systems naturally drive pH levels upwards, it is most critical to the performance/life of the salt system to maintain the pH within the target range.

High pH reduces the effectiveness of chlorine.

• pH level of 7 makes chlorine 70% effective (30% loss of effectiveness).
• pH level of 8 makes chlorine 21% effective (79% loss of effectiveness).

Therefore, high pH causes your Spa Boy system to produce more chlorine unnecessarily thus increasing pH even higher and reducing the effectiveness of chlorine even further. Strive to achieve a Low pH level 7.2. pH must not exceed 7.6.

Question 6
Why is my water bright yellow, or bright green, or a rusty colour suddenly?

This can happen if the pH gets too high.

Maintain the pH level within the target range 7.2 pH – 7.6 pH.

Lower the pH using ‘Adjust Down’. If the colour of the water does not normalize you may need to replace the water.
* Keep an eye on the pH and adjust it weekly to avoid this problem in the future.

Question 7
What happens if my water becomes cloudy?

1. Check you pH level to ensure it is in the target range. If high Lower the pH using ‘Adjust Down’
2. Check/Test the water for chlorine content. If the level is low or there is no reading the Spa Boy Output Electrode may be exhausted and require replacement.
3. Check your filters as they may require replacement.

Question 8
Should I use Best Defence or another scale remover?

It is recommended that calcium be removed from the water in advance, during the fill process with the aid of a pre-filter and when establishing initial correct water chemistry, rather than adding a scale remover after the fact.

Question 9
What is the impact of phosphates on the Spa Boy system?

High levels of phosphates (above 250 ppb) may reduce the effectiveness of sanitizer output.

Question 10
Can I use softened water with my Spa Boy system?

Yes.

You probably have a water softener because your water is quite hard. Your water-softener removes calcium from your water and
helps you achieve water with calcium content near the target range, between 50 – 150ppm.

Question 11
Prior to draining spa water for refill purposes, should a system flush be carried out?

Yes you can, Arctic Pure ‘Fresh Start’. Use in accordance with the instructions on the container. Flushing the system components and
hoses is helpful when you get biofilm and calcium build-up.

It is good practice to do this at least once a year.