The Genesis Device, manufactured by Pioneer H20 Technologies of Colorado, uses electrolysis of salts to create a bank of bromine.
The product is not factory installed, so service, warranty, and support must come from your local dealer who installed the product or the original manufacturer.
If you are interested in salt water purification systems for your hot tub, we invite you to learn more about the Onzen Salt Water Care System manufactured by Arctic Spas. This system is unique to Arctic Spas brand hot tubs, click here to learn more about the Onzen System.
Note: Adding after-market components such as this to your Arctic Spa may void your warranty. Warranty coverage typically applies to original factory installed components, which are specifically detailed in the warranty document that came with your hot tub. If you have any doubt about the warranty status of a new or existing component please contact Arctic Spas corporate warranty department using the form on the bottom of this page. You can also download the warranty documents from this website, here.
