Charles

One of the few New Year's resolutions I've kept was a vow about 10 years ago to tell people and companies when I was satisfied. I made this resolution when I was doing a lot of business traveling, and found myself complaining all the time. It's an easy thing to do when you're spending a lot of time on airplanes, but it dawned on me that people don't live by being kicked in the rear end all the time so I decided to try to even the score by letting people know when I was happy.

I'm as happy as can be with ArcticSpas. I wasn't especially enthusiastic about getting a hot tub to begin with, but did it for someone else in my household. The very first time I used the Arctic Spa, I became a convert. Wow! I've never felt so relaxed. Words can't really convey just how comfortable it is, and everything works as advertised. A half hour in that spa, and I feel like a wet, happy dishrag.

Arctic's installation was great. The people were friendly, competent and on-time, and the follow-up was superb. I'm a born complainer, but I just couldn't be happier with this purchase.