Mark Schubert

I wanted to write and express my appreciation to you for our great experience with our purchase of an Artic Spa.

When shopping for a spa for our new Colorado Springs home, I visited your showroom. There was a distinctive difference in the quality of your product and professionalism of your staff. This convinced us to purchase our Artic Spa. We have owned several different spas in the past, and have never been as pleased as we are with your product.

In the past, we have always had problems with hoses, mechanics and maintenance of our previous spas, along with temperature control problems and heat loss. Our Artic Spa has kept the water warm at a very reasonable cost, much to my surprise, even in the dead of winter.

Your personal and professional care in the delivery and installation of our spa was outstanding. You have been terrific with any follow up questions concerning water sanitation and maintenance. While there have been very infrequent repairs, you have responded our requests quickly, always within 24 hours.

Thanks for offering such a great product and terrific service. Our Artic Spa has been worth every penny!

Richard Rozario

Although this should have been done a month ago, I figure it is never too late and I hope this gets back to the service providers. I want to thnk you for your speedy response to our request to have our Arctic Spa repaired. When I placed the call on Dec 21 a Friday I was informed that given the time of day and Sunday coming and Monday being Christmas Eve it would not be very likely that I could have my spa fixed for Christmas. Much to my surprise you squeezed our service call in and we were in our tub Christmas evening with our guests from New York. Thank you very very much. What a great Christmas surprise.