We spoke to a few people that the salesman, Ed Lenherr, had given us their names and phone numbers to talk to. The three individuals we called had had their Arctic spa for 3-4 years, and only one had had any problem that was remedied quickly by DeVader’s. The Cub was delivered on June 9th after we modified our deck and we have enjoyed it ever since. We have been happy with the service that DeVader's has given us so far and I don't see any reason that will change. We live approximately 55 miles from Topeka, but Richard and Cindy that installed it, and who have been very helpful, have a son that lives in Manhattan we are located near and have dropped off things for us. It seems there are more people in our town who have just recently bought Arctic Spas so I'm sure DeVader's will be servicing all of us well.

Thank you for your continuing service to stain and seal our spa, and also to repair the small leak we developed.  The follow-up service you promised when we purchased is really appreciated.  We're proud to recommend your company to others!

Mr. & Mrs Elliott - Manhattan, KS

In July we began looking for our family’s first hot tub.  I started in Topeka and even checked out some companies in the Kansas City area.  It was all rather confusing until several friends pointed me in the direction of DeVaders Pools and Spas.

From the moment I first spoke to Ed Lenherr on the phone he made sense out of all of the confusion.  I stopped by the showroom and Ed showed me all the options in jetting, color, size, models and water maintenance.  He took the time to answer all of my questions.  I knew from the start that he was interested in finding the perfect tub for my family.  He asked many questions and helped me settle on the Arctic Spa Tundra.

I was scheduled to have my spa installed in late September (one month ahead of my original request), when I found out my wife wanted to have a party a few days before the installation date.  I spoke with Ed and he was able to have the spa installed and ready for action the day of the party!  

It’s clear that Arctic Spa makes one of the best products on the market.  You can research the hardware on the internet and Arctic always sits among the top in quality of craftsmanship, features, efficiency and durability.  All of these things were very important to my family.

But, it’s the employees and owners at DeVaders that puts them in a league of their own.  Their total commitment to serving the customer and exceeding all expectations is their way of doing business.  They have built their reputation on combining a very good product with exceptional customer care. 

One question I asked myself as I was soaking in my new tub last night was….”Would I send my Mom to DeVaders if she were in the market for a tub?” 

The answer, “In a heartbeat!”

Sincerely,

Ron Ediger and Family

One of the few New Year's resolutions I've kept was a vow about 10 years ago to tell people and companies when I was satisfied. I made this resolution when I was doing a lot of business traveling, and found myself complaining all the time. It's an easy thing to do when you're spending a lot of time on airplanes, but it dawned on me that people don't live by being kicked in the rear end all the time so I decided to try to even the score by letting people know when I was happy.

I'm as happy as can be with ArcticSpas. I wasn't especially enthusiastic about getting a hot tub to begin with, but did it for someone else in my household. The very first time I used the Arctic Spa, I became a convert. Wow! I've never felt so relaxed. Words can't really convey just how comfortable it is, and everything works as advertised. A half hour in that spa, and I feel like a wet, happy dishrag.

Arctic's installation was great. The people were friendly, competent and on-time, and the follow-up was superb. I'm a born complainer, but I just couldn't be happier with this purchase.