To upgrade the software:
1. Put the program on a usb stick
2. Plug the usb stick into the processor card on the spa pack
3. Green and yellow lights will start flashing, wait until the yellow light goes out and just solid green is there (takes 80 seconds or so)
4. Unplug the usb stick and recycle the power
5. Green and Yellow lights flash again and spa boots up with the new software.
Here is a video: http://www.youtube.com/user/globalspa#p/u/12/TUa9CoAJxdY
*The software cannot be downloaded directly from this site. We need to email it directly to you. You should get this from your dealer but you can also get it from us here at head office. Contact us using the form at the bottom of this web page, or email us directly at firstname.lastname@example.org.